be9999 Privacy Policy
How your personal information is collected, processed, and kept secure — the complete privacy policy of be9999 is described in detail here.
1. Introduction and Definitions
be9999 ("we", "our", or "platform") is a safe and reliable online gaming and betting platform for users in Bangladesh. The be9999 privacy policy defines how we collect, use, and protect the personal information of those who use our services ("you" or "user").
This privacy policy applies to the be9999 website, mobile application, and all related services.
Key Definitions
- Personal Information: Any information that can identify a specific individual — such as name, address, phone number, email address, or financial information.
- Processing: Any operation performed on personal information — collection, storage, use, transfer, or deletion.
- Controller: be9999 is the controller of data, meaning we determine the purposes and means by which information is processed.
- Third Party: Any entity or individual other than be9999.
2. Data Collection
be9999 collects your personal information through various methods. Below is a detailed explanation of what types of information we collect.
Account Registration Information
When you create an account on be9999, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Current residential address
- National ID or passport number (for identity verification)
- User's preferred language and currency
Financial and Payment Information
The following financial information is collected for deposits and withdrawals:
- bKash, Nagad, Rocket, or bank account number
- Transaction history and amounts
- Records of all deposits and withdrawals
Usage and Activity Information
Information automatically collected while using the site:
- IP address and device information
- Browser type and operating system
- Site entry and exit times
- Pages visited and game history
- Records of bets placed, wins, and losses
3. Data Use
be9999 uses collected personal information only for legitimate purposes. The purposes of our data use are described below.
- Account management and user identity verification
- Processing deposits, withdrawals, and other financial transactions
- Managing bonuses, promotions, and rewards
- Providing customer service and resolving issues
- Ensuring platform security and preventing fraud
- Implementing and monitoring responsible gaming policies
- Fulfilling legal obligations and regulatory reporting
- Service improvement and delivering a personalized experience
- Technical development of the platform and bug fixes
- Sending relevant offers and updates with user consent
5. Cookie Policy
Cookies and similar technologies are used on the be9999 website. Cookies are small text files stored in your browser that improve your experience using the site.
Essential Cookies
Essential for operating the basic functions of the site. Without them, login, transactions, and security functions are not possible. These cookies cannot be disabled.
Functional Cookies
Help remember your preferences and settings — such as language preference and session information. These cookies ensure a personalized experience on the site.
Analytics Cookies
Used to monitor site usage and improve services. They collect statistical data and do not store any personal identity.
Cookie Management
You can control cookies at any time from your browser settings. However, disabling essential cookies may disrupt some functions of the site.
6. Data Security
be9999 gives the highest priority to the security of your personal information. We have implemented the highest industry-standard technical and organizational security measures.
Technical Security Measures
- SSL/TLS Encryption: All data transmissions are protected by SSL encryption, making them unreadable to third parties.
- Firewall Protection: Advanced firewall systems prevent unauthorized access.
- Two-Factor Authentication: An additional security layer for accessing your account.
- Data Encryption: Stored data is also kept in encrypted format.
- Regular Security Audits: Regular assessments are conducted to identify security vulnerabilities on the platform.
Organizational Security Measures
- Only authorized personnel may access personal information
- Privacy training is mandatory for all staff
- A rapid response plan is in place for data breach incidents
- A clear procedure exists for reporting security incidents
7. Data Retention Period
be9999 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information.
Account Information
All account information is retained while your account is active. Even after an account is closed, some information may be retained for a defined period to meet legal obligations.
Financial Transaction Information
Records of financial transactions are retained for the legally defined period to meet accounting, tax, and legal requirements.
Gaming Activity Information
Betting and gaming history is retained for the implementation of responsible gaming policies and dispute resolution.
Marketing Consent Information
Records of your consent or refusal to receive promotional communications are retained for the relevant period.
8. Your Rights
Under the be9999 privacy policy, you hold the following rights regarding your personal information.
Right to Access Information
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correct Information
If there is any error in your stored information, you may request that it be corrected.
Right to Delete Information
In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
Right to Restrict Processing
You may object to or request the restriction of the processing of your information for specific purposes.
Right to Data Portability
You have the right to receive the information held about you in a structured, commonly usable format.
Right to Withdraw from Marketing
You can contact support at any time to stop receiving promotional communications.
9. Protection of Minors
Age Verification Process
be9999 verifies age at the time of account registration. We confirm through national identity cards or other valid identification that every user is at least 21 years old.
If a Minor's Information Is Discovered
If we become aware that information of a minor has been collected, we will immediately close that account and delete the associated data. Parents or guardians who have concerns about this may contact us.
To learn more about the protection of minors, please read our Responsible Gaming page.
10. Policy Changes
be9999 may update this privacy policy from time to time. Changes may be made due to changes in law, adoption of new technology, or improvements to the service.
Notification of Changes
- For significant changes, we will notify you via email or through your account.
- Minor changes will be indicated on the page by the "Last Updated" date.
- Continued use of the platform after the updated policy is published will be considered your acceptance of the new policy.
Previous Versions
If you wish to view a previous version of this privacy policy, please contact our support team. We will be able to provide a copy of the previous version.
11. Contact
If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact us.
Contact Us
Also read be9999's Terms and Conditions and Responsible Gaming policy — together they form the complete usage guidelines for our platform.